Twitter will add voice tweet transcriptions following criticism over accessibility

Twitter will add voice tweet transcriptions following criticism over accessibility

When Twitter introduced voice tweets earlier this summer as a way to send more personalized messages, it caught a lot of flack for not including accessibility features. Now, the company said it will add transcriptions for voice tweets as part of an initiative to promote accessibility within its products. It’s also expanding the voice tweet feature, which is still only available on iOS, effective immediately.

We’re rolling out voice Tweets to more of you on iOS so we can keep learning about how people use audio. Since introducing the feature in June, we've taken your feedback seriously and are working to have transcription available to make voice Tweets more accessible. (1/2)— Twitter Support (@TwitterSupport) September 29, 2020

After voice tweets arrived in a testing phase, critics pointed out that it should have had captions from the get-go as required by Federal law. Twitter then surprisingly admitted that it didn’t have a dedicated accessibility team, but instead relied on employees to donate additional time to work on those features. Since then, the company has launched two separate teams dedicated to accessibility, including one for its products.